Privacy Policy

Who we are

Our website address is: https://www.hairaze.co.uk/.

At hairaze.co.uk (Skinlight Cosmetics Limited) we are committed toprotecting your privacy. This Privacy Policy sets out our privacypractices for the skinlight.com website. Please take the time to reviewthis Privacy Policy carefully as it tells you how your personalinformation will be treated by us.

By using thehairaze.co.uk website (the “Site”) and our services, you unconditionally agree to be bound by this Privacy Policy.

Hairaze.co.ukwants to offer you the best possible internetexperience; consequently, additional functions, features, products orservices are incorporated into the Site from time to time. This, and ourcommitment to protecting the privacy of your personal information, mayresult in periodic changes to this Privacy Policy. As a result, pleaseremember to refer back to this Privacy Policy regularly to review anyamendments.

Any questions regarding our Privacy Policy should be directed toHairaze’s Privacy Policy Manager at info@skinlight.co.uk oralternatively see the Contact Us page on this Site.

WHAT DO WE COLLECT AND USE PERSONAL INFORMATION FOR?
IN ORDER TO:

  • Reply to your enquiries and requests for information;
  • Receive and process orders submitted by you;
  • Customise the service we provide to you;
  • Carry out our obligations in relation to any agreement you have with us;
  • Verify your identity;
  • Anticipate and resolve problems with any goods or services supplied to you;
  • carry out market research and tracking of sales data;
  • Send you newsletters, surveys or other information about our products and services by post, e-mail or SMS.
  • Publish on the Site, at our discretion, your Submission comments.

We may need to collect and process personal information about youincluding your name, age, address and contact details such as yourtelephone number and e-mail address. If you place an order with us, wewill also ask for your payment details. We may ask you for thisinformation through our Site, or via one of our telephone operators, orwe may collect this information through your e-mail or othercommunications with us. Certain information is collected automatically,as described later in this Privacy Policy.

We may also ask you for other optional information such as what sortof device you use such as a mobile telephone or PDA or tablet, how youheard about our Site and what sort of subjects interest you. If youchoose to give us this information, we will use it to help us to provideyou with the best possible service that is personalised to your needsand preferences. Although we do not make it compulsory to give us everyitem of information we ask for, the more information you volunteer (andthe more accurate it is), the better we can tailor our services for you.

LOG FILES/IP ADDRESSES
When you visit our Site,we automatically log your IP address (the unique address whichidentifies your computer on the internet) which is automaticallyrecognised by our web server. We use IP addresses to help us administerthe Site and to collect broad demographic information for aggregate use.Your IP address is also logged when you make a purchase as a fraudprevention measure required by the payment gateway.

CREDIT AND DEBIT CARD INFORMATION
All orders areprocessed through our payment partners PayPal and are secured by GeoTrust. The process is very secure and your card details are encryptedand not stored on our systems. Our payment system uses a combination ofboth established and innovative techniques to ensure the security andintegrity of all sensitive data.

NON-PERSONAL INFORMATION
We may automaticallycollect non-personal information about you such as the type of internetbrowsers you use or the site from which you linked to our Site. Youcannot be identified from this information and it is only used to assistus in providing an effective service on our Site. We may from time totime supply the owners or operators of third party sites from which itis possible to link to our Site with information relating to the numberof users linking to our Site from their sites. You cannot be identifiedfrom this information.

INFORMATION PLACED ON YOUR COMPUTER
We may store some information(commonly known as a “cookie”) on your computer when you look at ourSite. This information facilitates your use of our Site and helps us tounderstand how our Site is used. You can erase or block cookies fromyour computer if you want to, but certain Skinlight services may notwork correctly or at all if you set your browser not to accept cookies.

Please refer to our Cookie Policy for detailed information.

IMPROVING OUR SERVICE
Staff from skinlight.com,or from our service providers, may contact you from time to time usingthe contact means you have supplied to us in order to get your views andcomments on the service we provide to you.

INFORMATION ABOUT PRODUCTS AND SERVICES
It isvery important to us that we provide you with the highest level ofservice. In order to help us do this, from time to time we may contactyou using one of the contact methods you have provided, with details ofour newsletters, surveys, products and services which we think may be ofinterest to you. If at any time you do not wish to receive thesedetails, then send an e-mail message titled “unsubscribe” toinfo@skinlight.co.uk. Please note that active customers will continue toreceive order and account communications from us.

KEEPING OUR RECORDS ACCURATE
We aim to keep ourinformation about you as accurate as possible. If you would like toreview or change the details you have supplied us with, or you wouldlike to remove your published Submission from the Site you may do so atany time by using the Contact Us page on this Site.

SECURITY
You should be aware that the internet isan insecure environment. We have implemented technology and employeepolicies to help safeguard your privacy from unauthorised access andimproper use. We will continue to update these measures, as appropriate,when new technology becomes available.

When you purchase goods on our Site, you will be automaticallydirected to a secure server site where the final checkout process iscontrolled by PayPal (www.paypal.com). You can view their policy here:https://www.paypal.com/cg/webapps/mpp/ua/privacy-prev – Skinlight.comwill only pass information to PayPal via secure server software (“SSL”)to encrypt and therefore protect ordering information. All personal datathat you supply to PayPal shall be governed by PayPal’s data protectionand privacy policy. Skinlight.com accepts no liability for any use madeby PayPal of such personal data.

THIRD PARTY SITES
We cannot be responsible forthe privacy policies and practices of other third party sites, or foradvertisers on our site, even if you access them using links from ourSite and we recommend that you check the policy of each site you visit.In addition, if you linked to our Site from a third party site, wecannot be responsible for the privacy policies and practices of theowners or operators of that third party site and we recommend that youcheck the policy of that third party site and contact its owner oroperator if you have any concerns or questions.

Unless expressly stated, we are not agents for these third partysites or for any third party advertisers on our Site, nor are weauthorised to make representations on their behalf.

TRANSFERRING YOUR PERSONAL INFORMATION OUTSIDE THE EUROPEAN ECONOMIC AREA
Wemay need, as part of the services offered to you though our Site, tocommunicate your details outside the European Economic Area (“EEA”). Byway of example, this may happen as our servers are located in a countryoutside of the EEA or one of our service providers is located in acountry outside of the EEA.

We are obliged to satisfy ourselves before transferring yourinformation to a country outside the EEA that it provides adequateprotection for your data protection rights. The EEA comprises of the EUcountries and Norway, Iceland and Liechtenstein. Countries outside theEEA may not have similar data protection laws to the EEA.

If we do transfer your information outside of the EEA in this way, wewill take reasonable steps to ensure that your privacy rights continueto be protected.

Our Site is hosted on servers located in the USA.

DISCLOSING YOUR INFORMATION TO OTHERS
Other thanthe disclosures referred to in this policy, we will not disclose anypersonal information without your permission unless we are legallyentitled or obliged to do so (for example, if required to do so by CourtOrder or for the purposes of prevention of fraud or other crime).

We will only disclose and/or transfer your personal information to athird party either as part of a reorganisation or a sale of the assetsof a skinlight.com, or having ensured that steps have first been takento ensure that your privacy rights continue to be protected.

CONTACTING US
If at any time you would like tocontact us with your views about our privacy practices, or with anyenquiry relating to your personal information, you can do so by sendingan e-mail to us at info@skinlight.co.uk. You are entitled to ask for acopy of the information we store about you (for which we may charge asmall fee) and can ask for that information to be corrected or erasedwhere appropriate.

We have implemented Google Analytics features based on Display Advertising  (Google Analytics Demographics and Interest Reporting). You can opt-outof Google Analytics for Display Advertising and customize GoogleDisplay Network ads using the Ads Settings. In addition, you can use theGoogle Analytics Opt-Out Browser Add-onto disable tracking by Google Analytics. We will use the data providedby Google Analytics Demographics and Interest Reporting to develop thesite and content around our users’ interests.